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Privacy Policy

Privacy Policy

1. Overview

This Privacy Policy explains how TecGurus collects, uses, stores, shares, and protects personal data when you access our website, enroll in courses, or use our services. TecGurus is committed to protecting your privacy and handling personal data in a transparent and secure manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By using TecGurus, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal data:

  • Identity Information: Name, date of birth (for age verification), nationality (optional)

  • Contact Information: Email address, phone number

  • Account Information: Username, login credentials (encrypted), course enrollments

  • Payment Information: Transaction references and billing details (processed securely via third-party payment providers; we do not store full card details)

  • Learning & Assessment Data: Attendance records, assessment results, proctoring data, certificates issued

  • Technical Data: IP address, browser type, device information, cookies, and usage logs

3. How We Use Your Data

TecGurus uses personal data for the following purposes:

  • To create and manage learner accounts

  • To deliver live remote training and learning resources

  • To conduct proctored exams and validate learner identity

  • To issue verifiable certificates upon course completion

  • To process payments and prevent fraud

  • To communicate course updates, schedules, and support messages

  • To improve platform performance and user experience

  • To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, TecGurus processes personal data based on one or more of the following lawful grounds:

  • Consent: Where you have given clear permission

  • Contractual Necessity: To provide services you have enrolled in

  • Legal Obligation: To comply with applicable laws and regulations

  • Legitimate Interests: To improve services, ensure security, and prevent misuse

5. Data Sharing and Third Parties

TecGurus may share personal data only with trusted third-party service providers, including:

  • Payment processors

  • Online proctoring and assessment platforms

  • Learning management and communication tools

  • Certificate verification and hosting services

All third parties are required to process data securely and solely for the intended purpose. TecGurus does not sell or rent personal data.

6. International Data Transfers

As TecGurus operates globally, your data may be processed or stored outside your country of residence. Where international transfers occur, TecGurus ensures appropriate safeguards are in place, including GDPR-approved data protection mechanisms.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, including legal, academic, and certification requirements. Data may be anonymized for analytical or reporting purposes.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or where GDPR applies, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

Requests can be made via TecGurus official contact channels.

9. Cookies and Tracking Technologies

TecGurus uses cookies and similar technologies to enhance user experience, analyze traffic, and improve services. You may control cookie preferences through your browser settings. Continued use of the site indicates consent to cookie usage.

10. Data Security

TecGurus implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. However, no online system is completely secure, and users acknowledge this risk.

11. Children and Minors

TecGurus services are intended for users aged 16 years and above. Users aged 16–17 must have consent from a parent or legal guardian. We do not knowingly collect personal data from children under 16.

12. Changes to This Privacy Policy

TecGurus may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of the services constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact TecGurus using the official contact details provided on our website.

By using TecGurus, you agree to this Privacy Policy and the processing of your personal data as described above.